**We have configured our Turnaround Calendar on 3 full buisness days in lab + Shipping / Delivery time.**
The calendar applies to all appliances except*:
|*SAT||10 business days in lab + shipping time|
|*Herbst||7 business days in lab + shipping time|
|*Distal Jet||7 business days in lab + shipping time|
|*Activator or *Bionator||7 business days in lab + shipping time|
|*Study models||10 business days in lab + shipping time|
|All other appliances||3 business days in lab + shipping time|
When referring to the calendar at scheduling time, please add an additional 4 days to the Turnaround Calendar for these* appliances.
Locally, if you request pickup after 2:00 PM, use the next day as the official pickup day in order to estimate total turnaround time (see below).
Pickups | Deliveries | Rushes
*Including Same Day Deliveries*
1 day for pickup + 3 full business days in the lab + 1 day for drop off
If you call Monday before 2:00 PM,
your case will be delivered on Friday, Before 5:00 PM
If you call Monday after 2:00 PM,
your case will be delivered on Saturday, Before 5:00 PM
*If no appointment time is set, appliance could be delivered at any time of the day*
*To receive our On-Time Guarantee, please observe all of the above Cottonwood procedures and guidelines*
We are flexible. If you have a special situation, we are more than happy to accommodate you where we can.