**We have configured our Turnaround Calendar on 3 full buisness days in lab + Shipping / Delivery time.**
The calendar due dates apply to all appliances except the appliances listed in the table below*. Please add the noted business days to the turnaround time listed on your calendar selection. Not the tabs on calendar are listed as Local, Shipping, Appliances with 3d printing and MyCad bands and RPE
*Herbst | 4 business days in lab |
*Distal Jet | 4 business days in lab |
*Activator or *Bionator | 4 business days in lab |
MARA | 7 business days in lab |
Locally, if you request pickup after 2:00 PM, use the next day as the official pickup day in order to estimate total turnaround time (see below).
Aligners are 10 business days in lab total. Please allow 5 business days for virtual setup to be sent to doctor. Once approved by the appliances will be completed in 5 business days plus shipping.
Pickups | Deliveries | Rushes
*Including Same Day Deliveries*
1 day for pickup + 3 full business days in the lab + 1 day for drop off
If you call Monday before 2:00 PM,
your case will be delivered on Friday, Before 5:00 PM
If you call Monday after 2:00 PM,
your case will be delivered the following Monday, Before 5:00 PM
*If no appointment time is set, appliance could be delivered at any time of the day*
*To receive our On-Time Guarantee, please observe all of the above Cottonwood procedures and guidelines*
We are flexible. If you have a special situation, we are more than happy to accommodate you where we can.
Doctor aligner trays will be delivered in 7 business days.