ON TIME GUARANTEE

(conditions apply)

Have your lab slip filled out and make sure the appointment date and time are correct
Schedule patients according to appliance turn around times (turn around times)
For appointments in the early morning (7am-10am), make sure you are open the day before or have a drop off location/box
Same day rushes need to be picked up/droped off by 10:30am to allow us to get it back to you by 4:00pm
In order to qualify as a next day rush we require 24hrs from scheduled pick up.
If complications arise with the appliance we will contact you immediately. In the event that we can not contact you we will place your appliance on hold.
Your appliance will remain on hold until we are given instructions on how to proceed
If you are not sure about an appliance/appointment time, please call us at (801)904-2006

Schedule patients according to shipping turn around times, which can add around 4 days (turn around times)
During the holiday season (Nov-Dec) all forms of shipping become backlogged and require additional time to be shipped as well as increases expedited shipping options

On Time Guarantee