Turn Around Time

**We have configured our Turnaround Calendar on 3 full buisness days in lab + Shipping / Delivery time.**

The calendar applies to all appliances except*:

 

*SAT 10 business days in lab + shipping time
*Herbst 7 business days in lab + shipping time
*Distal Jet 7 business days in lab + shipping time
*Activator or *Bionator 7 business days in lab + shipping time
*Study models 10 business days in lab + shipping time
All other appliances   3 business days in lab + shipping time  

 

When referring to the calendar at scheduling time, please add an additional 4 days to the Turnaround Calendar for these* appliances.

Locally, if you request pickup after 2:00 PM, use the next day as the official pickup day in order to estimate total turnaround time (see below).


 

Pickups | Deliveries | Rushes

*Including Same Day Deliveries*

 

  • Cottonwood Orthodontic Lab offers standard orthodontic local 5 day turnaround

1 day for pickup + 3 full business days in the lab + 1 day for drop off

  • All pickups made within 24 hours
  • Pickups called in after 2:00 PM will be picked up the following business day

If you call Monday before 2:00 PM,

your case will be delivered on Friday, Before 5:00 PM

If you call Monday after 2:00 PM,

your case will be delivered on Saturday, Before 5:00 PM

  • RUSH orthodontic cases for the same day should be called in by 10:00 AM, and will be returned to you by 4:00 PM
  • RUSH orthodontic cases for the next day should be called in by 2:00 PM and will be delivered by 4:00 PM the next business day

 

*If no appointment time is set, appliance could be delivered at any time of the day*

*To receive our On-Time Guarantee, please observe all of the above Cottonwood procedures and guidelines*

 

We are flexible.  If you have a special situation, we are more than happy to accommodate you where we can.